POLEMOTOR 5FT Soft Tri-Fold Truck Bed Tonneau Cover For 2016-2023 Toyota Tacoma Fleetside/Styleside

SPECIFICATION:

• Style: Soft Tri-Fold
• Material: Vinyl
• Bed Length: 5FT
• Warranty: 1 Year
• Brand: POLEMOTOR
• Condition: 100% Brand New

Application:

• Compatible for 2016 2017 2018 2019 2020 2021 2022 2023 Toyota Tacoma Fleetside 5' Bed

Advantage:

• [Truck Protection]
• The Polemotor Soft Tri-Fold Truck Bed Tonneau Cover is composed of double-layer vinyl, which has been thoroughly tested for UV protection and is characterized by tear resistance, water resistance, and high-temperature resistance. It escorts your travel.
• [High quality]
• The reinforced corner design makes the bed cover closely fit with the truck, and the tailgate lock turns your truck bed into a completely safe suitcase;
• Robust clips and belt buckles prevent the cover from slipping or falling off while driving.
• [Easy Installation]
• Package With instruction manual and mounting hardware, no holes need to be drilled In general situations;
• For vehicles equipped with bed liners on bed rails, it is necessary to cut small holes in the bed liners to fix the clamps.
• No additional tools are required.

Package Includes:

• 1 X Soft Tri-Fold Tonneau Cover
• Necessary Hardware
• Installation Guide

NOTICE:

• Please measure the length of your truck bed and make sure you have the correct model before ordering!
• Cab size does not matter as long as you have the correct vehicle model and bed size.

Shipping Policy

We only ship to addresses within the 48 contiguous states of the United States (including Washington, D.C.).

Free Shipping: POLEMOTOR offers free shipping for all orders to the 48 contiguous states and Washington, D.C. within the United States.

The prices displayed on our site are in US Dollars and include all applicable taxes.

Order Processing Time: After the In-stock order has been paid,  the warehouse typically needs 1-2 business days to process your order. Your order confirmation and tracking number will be provided to you by email for orders placed through this website. If you did not receive notification within 24 hours, please first check your Spam folder. (Please note that weekends are not considered business days. If your order is placed on Friday, Saturday, Sunday, or a Holiday, the first handling day will be the following business day.)

Delivery Time: Once your order has been shipped, please allow an additional 4-8 business days for delivery. While we make every effort to deliver your items within this timeframe, please be aware that actual delivery times may vary depending on your location and the carrier's schedule.

Shipping Restrictions: Please be aware that we are unable to ship to the following states or countries: Alaska/Hawaii/Puerto Rico/Guam/AE/VI/FM, APO/FPO, PO Box, US Protectorates, Africa, Asia, Central America and Caribbean, Europe, Middle East, Greenland, Canada, Mexico, Saint Pierre and Miquelon, Bermuda, Oceania, Southeast Asia, South America

Carrier Partners: We have partnered with reputable carriers, including USPS, UPS, FedEx, and DHL, to handle the shipping of your orders. This allows us to choose the most suitable carrier based on your location and package size, ensuring reliable and efficient delivery.

Shipping Address: please provide accurate and complete shipping address information:

1. Full Name: Please enter your full name as it appears on your identification or mailbox.

2. Phone Number: A valid phone number is required for our shipping carriers to contact you if necessary.

3. Email Address: Provide a valid email address to receive important updates and tracking information regarding your shipment.

4. Street Address: Include your street name, house or building number, and any apartment, suite, or unit numbers associated with your address.

5. City: Enter the name of the city where your package will be delivered.

6. State: Specify the state within the continental United States for delivery purposes. Please note that we are unable to ship to HI, PR, AK, GU, AE, VI, FM and APO/FPO addresses, US Protectorates, or PO Boxes.

7. Zip Code: Input the correct zip code associated with your shipping address. This information helps facilitate accurate delivery to your location.

Tracking Information: Once your order has been shipped, we will send you an email with tracking information. You can use this information to monitor the progress of your shipment.

Items Not Received: If the tracking information shows that your order has been delivered, but you have not yet received it, please don't hesitate to contact us. Our customer support team will assist you in resolving the issue and ensuring that you receive your items.

Changing Shipping Address: If you need to change your shipping address, please contact us (support@polemotorparts.com) promptly to prevent any complications or delays with your order delivery. Our customer support team is here to help you throughout the process.

International Shipping: Unfortunately, we do not offer international shipping at this time.

For any further inquiries or assistance regarding shipping, please feel free to reach out to us: support@polemotorparts.com. We are here to help and ensure that your shopping experience at POLEMOTOR is exceptional from start to finish.

Return Policy

We are committed to providing quality products to all of our valued customers. We strive for your complete satisfaction with every purchase.

All of our products are sold with a 30-day money-back guarantee and must be shipped to us within 30 days of you receiving them. Please ensure that all returned items are in brand-new condition, unused, with original tags and packaging. Items damaged during the return shipping process due to improper packaging may not be eligible for a refund.

Accepted Returns:
1. Returns are accepted for defective, damaged, or missing items upon receipt, as well as for wrong items or incorrect and non-compatible packages sent.
2. Returns are accepted for unsatisfactory, unopened, or unused items within 30 days of your receipt.

Items Not Eligible for Return:
1. Non-defective Items that have been installed, modified, drilled, or cut.
2. Damage caused by unauthorized maintenance, misuse, collision, negligence, abuse, etc.

Return Shipping Costs:
1. We will pay return shipping fee due to manufacturer or our website errors. (defective or damaged products, incompatible products, missing accessories, etc.)
2. If the return is caused by the consumer (such as dissatisfaction with the product, personal preferences, or purchasing the wrong product), the consumer should be responsible for the Return shipping fee.

Return & Refund Steps:
If you are not satisfied with your order or wish to return or exchange your order, please feel free to contact us via email (support@polemotorparts.com) Monday through Friday within 30 days of receiving your merchandise.
1. Submit your order number, the reason for your return, clear pictures or video of the item, and the shipping package. We will provide a return address via email once your return request is approved.
2. When returning the package, please ensure that the item is intact and that all accessories inside are intact. (Except for items that are defective, damaged or missing upon receipt). Leave the goods in the original box, sealed. Attach the barcode we provide to the package and send it to the address sent to you by our customer service.
3. When the goods are sent out, send the shipping receipt and tracking number to us in time. (If you don't contact us, we can't help you deal with it.)
4. After our warehouse receives the goods to confirm that they are not damaged and in good condition, you will get a refund within 3 to 5 business days. (Refunds will be issued back to the original method of payment or store credit only.)

Common Reasons for Return:

1. You Don’t Want the Item:
1) The return shipping fee is the responsibility of the buyer.
2) Shipping fee is not refundable.
3) Buyer must email us at support@polemotorparts.com within 14 days after the item arrived.
4) Return items must be in brand new and unused condition with original tags and packaging. Any product that has been used does not qualify for a return or exchange.

2. Purchased the Wrong Item:
1) The return shipping fee is the responsibility of the buyer.
2) Shipping fee is not refundable.
3) Buyer must email us at support@polemotorparts.com within 14 days after the item arrived.
4) Return item must be in brand new and unused condition with original tags and packaging. Any product that has been used does not qualify for a return or exchange.

3. Defective or Damaged Products:
1) Buyers need to provide pictures or videos to show the problem.
2) The return shipping fee is the responsibility of POLEMOTOR.
3) Please allow us to have 2-3 weeks processing time to issue the exchange or refund. Our mechanic will inspect every returned item. After the inspection, if it is the manufacturer's defective problem, you will get the exchange or full refund within 24 hours.

4. Incorrect or Non-compatible Products:
If the item you have received differs completely from the one you ordered or you got a non-compatible item with your device (the item description on our site is wrong), please follow the steps below:

1) Please contact us within 14 days and provide us with the following proofs: photos or a video of the incorrect item; photos or a video showing the problem occurred with this product;
2) After our checking, we will provide a return shipping label. Once the product is received, we'll issue a full refund or exchange.

5. Shipping Damage:
We only use USPS, UPS, FedEx top service shipping companies. Please check the package when it arrives. Please Do NOT sign for any damaged package. It is your responsibility to sign the delivery in person and inspect the package before you sign anything. If you noticed the package is broken, please ask the delivery man to file the shipping damage claim immediately. Also please give us your shipping damage case number, and we will help you to get the compensation from the shipping company as soon as possible.

6. Item Not Received
1) The package tracking information says delivered but you haven't received it. We'll get in touch with the shipper and track it down. If we can’t find it, we’ll ship you a new item or issue a refund.
2) No tracking information and you haven't received the item within 7 days. Please feel free to contact us for help.

7. Items with Missing Accessories
If you received a product that is missing accessories, please send us some package pictures and information, and we will check the accessories and resend them to you.

8. Cancellations:
1) You may cancel your order free of charge at any time before shipping.
2) If you cancel an order after shipping or refuse delivery (except for deliveries refused due to shipping damage), it will be treated as a return and will be subject to shipping charges.